Privacy Policy

This Privacy Policy explains how cryzox.com ("we", "us") collects, uses, and protects your personal data when you use our website and booking form. We process personal data under the Law of Ukraine No. 3153-IX 'On Personal Data Protection' of 13 November 2022.

1. Data Controller

cryzox.com, a PE, 12 Khreshchatyk St, Office 5, Kyiv, 01001, Ukraine. EDRPOU: 28734497. Contact: contact@cryzox.com, +380 966 024 9992. Legal representative: Martin Costa, Managing Director.

2. Data We Collect

We collect data you provide via our booking form (name, email, phone) and technical data. We require prior informed consent before placing cookies or processing cookie identifiers, unless a lawful basis applies under Law of Ukraine No. 1089-IX 'On Electronic Communications' of 16 December 2020.

3. How We Use Your Data

We use your data to respond to enquiries, process bookings, provide services, and comply with legal obligations under Law of Ukraine No. 675-VIII 'On Electronic Commerce' of 3 September 2015, Article 7, and Law of Ukraine No. 1023-XII 'On Consumer Protection' of 12 May 1991, Articles 4 and 13.

4. Legal Basis

We process data based on your consent, contract performance, legal obligations, and legitimate interests. You may withdraw consent.

5. Sharing

We do not sell your data. We may share it with service providers under confidentiality agreements or with authorities when required by law.

6. Retention

We keep data as long as necessary for the purposes described or as required by Ukrainian law.

7. Your Rights

You have the right to access, correct, delete, restrict, or object to processing, and to data portability. To exercise these rights, contact contact@cryzox.com.

8. Complaints

If you have a complaint, contact us. Consumer disputes may be resolved under Law of Ukraine No. 1023-XII 'On Consumer Protection' of 12 May 1991, Article 4.

9. Contact Form

Our contact form redirects to a thank-you page upon submission. By submitting, you consent to us processing your data.